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PRIVACY POLICY

The boring stuff

Privacy Policy

Updated at 2020-09-10

Combat Pest Control (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Combat Pest Control.
This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Combat Pest Control. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Meanings

For this Privacy Policy:

-You is referred to the person who accessed the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

-Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Combat Pest Control, Wellington
-Website is referred to Combat Pest Control.
-Service is referred to the website.
-Service Provider means any natural or legal person who processes the data on behalf of Combat Pest Control. It refers to third-party companies or individuals employed by Combat Pest Control to facilitate the Service, to provide the Service on behalf of Combat Pest Control, to perform services related to the Service or to assist Combat Pest Control in analysing how the Service is used.
-Third-party Social Media Service could be any website or social network website in which a User can log in or create an account to use the Service.
-Personal Data is any information that relates to an identified or identifiable individual.
-Cookies are a small amount of data generated by a website and saved by your web browser. Its purpose is to remember information about you, similar to a preference file created by a software application.
-Device could be any device with internet who can access the service such as a mobile phone, a computer or a digital tablet.
-Usage Data it’s referred to the data that’s been collected automatically, either generated by the use of the Service or from the Service infrastructure itself. For example, how many times the user accessed the website.

What Information Do We Collect?

We collect information from you when you visit our website and fill out a form.

-Email address
-Name
-Phone number

How Do We Use The Information We Collect?

Any of the information we collect from you may be used in one of the following ways:

-To personalise your experience (your information helps us to better respond to your individual needs)
-To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
-To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
-To process transactions
-To administer a contest, promotion, survey or other site feature
-To send periodic emails

When does Combat Pest Control use end user information from third parties?

Combat Pest Control will collect End User Data necessary to provide the Combat Pest Control services to our customers.

End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

Do we share the information we collect with third parties?

We may engage trusted third party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the website, database storage and management, e-mail management, storage marketing, credit card processing, customer service and fulfilling orders for products and services you may purchase through the website. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographics such as connection speed, whether you have visited the website in a shared location, and type of the device used to visit the website. They may aggregate information about our advertising and what you see on the website and then provide auditing, research and reporting for us and our advertisers. 

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations. 

Where and when is information collected from customers and end users?

Combat Pest Control will collect personal information that you submit to us.

How Do We Use Your Email Address?

By submitting your email address on this website, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe option that is included in the respective email. We only send emails to people who have authorised us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Combat Pest Control to you and fulfil the purposes described in this policy. This is also the case for anyone that we share your information with and who carries out services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalise it so that we can’t identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. We cannot, however, ensure or warrant the absolute security of any information you transmit to Combat Pest Control or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Is the information collected through the Combat Pest Control Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Combat Pest Control or any of its Corporate Affiliates (as defined herein), or that portion of Combat Pest Control or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganisation or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Governing Law

This Privacy Policy is governed by the laws of New Zealand without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of New Zealand, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Combat Pest Control or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

Our service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Cookies

Combat Pest Control uses “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser’s help menu for more information.

Remarketing Services

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they’re “following” people around the internet by serving ads on the websites and platforms they use most.

Changes To Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).
You acknowledge and agree that Combat Pest Control shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Combat Pest Control does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Contact Us

Don’t hesitate to contact us if you have any questions.

-Via Email: office@combatpestcontrol.co.nz
-Via Phone Number: 0220669787

Spiders – Should I get rid of them?

Spring can come earlier for some regions due to their geography. Wide open areas like the Hutt Valley and parts of the Wairarapa are going to experience the pest issues first and in some cases will experience it worse than others.

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Spring Pest Forecast

Spring can come earlier for some regions due to their geography. Wide open areas like the Hutt Valley and parts of the Wairarapa are going to experience the pest issues first and in some cases will experience it worse than others.

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What our customers say

We're proud of how we've helped our customers

Maggie LovedayWellington
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Nic has been amazing with helping us get rid of mice at one property and spiders at another. He is very responsive and professional. Would highly recommend this service.
Matt BennettWellington
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We used to have major issues with ants but Nic came in tracked down where they were coming from and sorted the issue and even if the odd one comes back I give him a call and he is straight round tracking them down. Top service and real down to earth guy.
Emma SmithWellington
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I couldn’t have asked for anyone better to help battle our very sudden rat infestation. Nick was amazing & very quick to answer any questions or concerns. About 6 months later we heard some scuttling in the roof again, gave him a call & he came over within the next day to refill the traps no hassle. And we were covered under the first warranty! Very, very happy with the service we received! Thank you!
Danielle BalsarasEastbourne
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Nic is as determined as they come, loves a challenge and is as committed to make your home the haven you hope it to be! I texted him at 3am, he responded before 9am and was at my house by lunch.
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What our customers say

We're proud of how we help

Emma SmithWellington
Read More
I couldn’t have asked for anyone better to help battle our very sudden rat infestation. Nick was amazing & very quick to answer any questions or concerns. Very, very happy with the service we received! Thank you!
Danielle BalsarasEastbourne
Read More
Nic is as determined as they come, loves a challenge and is as committed to make your home the haven you hope it to be! I texted him at 3am, he responded before 9am and was at my house by lunch.
Maggie LovedayWellington
Read More
Nic has been amazing with helping us get rid of mice at one property and spiders at another. He is very responsive and professional. Would highly recommend this service.
Matt BennettWellington
Read More
We used to have major issues with ants but Nic came in tracked down where they were coming from and sorted the issue and even if the odd one comes back I give him a call and he is straight round tracking them down. Top service and real down to earth guy.
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Free Pest Check Terms & Conditions

  1. Only one free check available per customer.
  2. Availability of free pest checks are limited and as such we may not be able to provide this service on a given day.
  3. We reserve the right to not provide a free pest check for any reason.
  4. Booking: A website booking is not confirmation the free check will be carried out at the indicated time. We will contact you to confirm details of dates and times.
  5. To make the most of this service we recommend it is carried out on a house you already have under contract, though this may not always be possible i.e in a purchase by tender, or auction.
  6. Access: The customer is responsible for arranging suitable access to the property at a time agreed by Combat Pest Control. An ideal time may be to line this up with the building inspection.
  7. We reserve the right to charge the $100 report cost if the property is not accessible at the agreed time.
  8. Report Content: This report will be prepared based on observations we are able to make based on accessible areas of the property, a lack of an observation within the report doesn’t indicate there are no pests or will not be any in the future. Please note that this inspection has been conducted at a particular time of day and under those climatic conditions. Whilst we have taken every care to comment on all aspects of pest activity at the dwelling, we cannot comment on past or future events that do not occur during our inspection.
  9. Although the report will be prepared to the best of our ability and expertise and the information contained will be our expert opinion based on observations made on site Combat Pest Control is not liable for any cost that may arise from actions or inactions taken by the customer based on the information contained in the report.
  10. Liability: There are no guarantees explicit or implied given by the contents of the inspection report.
  11. The content of the report is confidential intended solely for the customer and shall not be relied upon by any third parties.