Terms & Conditions

General Terms and Conditions

  1. Combat Pest Control reserves the right to refuse a pest treatment at any time for any reason.

Free New-Home Check

  1. Only one free check available per customer.
  2. The intent of this inspection is to identify unknown pest issues, for this a new home is considered to be one which is not well known to you, generally a house to be purchased or recently purchased (within 6 months). 
  3. Availability of free pest checks are limited and as such we may not be able to provide this service on a given day.
  4. We reserve the right to not provide a free pest check for any reason.
  5. Booking: A website booking is not confirmation the free check will be carried out at the indicated time. We will contact you to confirm details of dates and times.
  6. To make the most of this service we recommend it is carried out on a house you already have under contract, though this may not always be possible i.e in a purchase by tender, or auction.
  7. Access: The customer is responsible for arranging suitable access to the property at a time agreed by Combat Pest Control. An ideal time may be to line this up with the building inspection.
  8. We reserve the right to charge the $150 report cost if the property is not accessible at the agreed time.
  9. Report Content: This report will be prepared based on observations we are able to make based on accessible areas of the property, a lack of an observation within the report doesn’t indicate there are no pests or will not be any in the future. Please note that this inspection has been conducted at a particular time of day and under those climatic conditions. Whilst we have taken every care to comment on all aspects of pest activity at the dwelling, we cannot comment on past or future events that do not occur during our inspection.
  10. Although the report will be prepared to the best of our ability and expertise and the information contained will be our expert opinion based on observations made on site Combat Pest Control is not liable for any cost that may arise from actions or inactions taken by the customer based on the information contained in the report.
  11. Liability: There are no guarantees explicit or implied given by the contents of the inspection report.
  12. The content of the report is confidential intended solely for the customer and shall not be relied upon by any third parties.

Free Borer Quote

  1. A free borer quote is availble to all customers who are considering borer treatment for a known or suspected borer infestation.
  2. Combat Pest Control reserves the right to refuse a free borer quote at any time for any reason.

Free Wasp Control

  1. Free wasp control is available when booked as an add-on to a standard pest treatment i.e. Ant Control, Borer Control, Bedbug Control, Carpet Beetle & Moth Control, Flea Control, Fly Control, Rodent Control, and Spider Control.
  2. Free wasp control is also available for existing customers who have booked a standard treatment within the previous 12 months. This can be booked as a standard wasp treatment and the discount will be applied prior to billing.
  3. Customers who book another pest control treatment within 12 month of having a fully priced wasp control treatment should enquire about the availability of a further discount on that pest control treatment.
  4. If a qualifying appointment is later split into multiple appointments due to reasons bought on by the customer and requires multiple visits each visit will be treated as a separate appointment for the purposes of billing and wasp control completed as a separate treatment will be charged at the standard price of $200.
  5. If a qualifying appointment is later split into multiple appointments for reasons bought on by Combat Pest Control, the multiple visits will be treated as a single appointment and multi-treatment discounts will still be applied as if the multiple visits were a single appointment.
  6. If one or more of the treatments is weather dependent all treatments may be requested to be rescheduled so as to keep them as a single appointment.
  7. Combat Pest Control reserves the right to refuse a free wasp control treatment at any time for any reason.

Multi-Treatment Discount

  1. A $30 discount is available on all standard pest treatments when they are booked in the same appointment as another standard pest treatment of a different type. i.e. Ant Control, Borer Control, Bedbug Control, Carpet Beetle & Moth Control, Flea Control, Fly Control, Rodent Control, Spider Control, and Wasp Control.
  2. The $30 discount is not available for inspection services.
  3. Discounts are applied automatically and are shown during the booking process with reduced pricing during add-on selection.
  4. The $30 discount is available for each add-on treatment i.e. two qualifying pest treatments will gain a $60 discount.
  5. The discount will be assessed and applied based on the final services received and billed to the customer.
  6. We will take all steps to ensure the best available discounts are applied and provided to you without request. Please bring to our attention if you believe a discount hasn’t been applied correctly.
  7. For multi-treatment discounts across multiple properties in close proximity, i.e. neighbours/nearby relatives and friends, this may not be available directly at the time of booking, but will still qualify and will be applied before being billed to you. Multi-treatment discount across multiple properties can be for the same pest treatment type.
  8. This discount does not combine with other discount offers i.e. a free wasp control treatment does not get an additional $30 discount as an add-on service.
  9. If a qualifying appointment is later split into multiple appointments due to reasons bought on by the customer and requires multiple visits each visit will be treated as a separate appointment for the purposes of billing and any multi-treatment discount may be lost.
  10. If a qualifying appointment is later split into multiple appointments for reasons bought on by Combat Pest Control, the multiple visits will be treated as a single appointment and multi-treatment discounts will still be applied as if the multiple visits were a single appointment.
  11. If one or more of the treatments is weather dependent all treatments may be requested to be rescheduled so as to keep them as a single appointment.
  12. Treatments which are exclusively add-on treatments will not have this discount applied i.e. web removal, Bedbugs (extra bedroom) etc.
  13. Combat Pest Control reserves the right to refuse a to apply a multi-treatment discount at any time for any reason.